Services

Marrickville Metro is open

Update from the NSW government- 2nd January 2021

The NSW Government have announced further restrictions in place from midnight, Saturday 2 January 2021, for Greater Sydney (including Wollongong, Central Coast and Blue Mountains). The NSW Government is urging all residents and visitors across the State to practise COVID safe behaviours.

Face Masks
In line with direction from the NSW Government, you must always wear a face mask that covers your mouth and nose whilst inside the shopping centre. This applies to all visitors over the age of 12 years old. 

The health and safety of everyone visiting and working at our centres is our primary focus, as we continue to create a safe and welcoming experience. 

 
We will continue to support our community, customers and retailers whilst we collectively navigate through this difficult time. We encourage everyone to stay safe and support each other.
 
We encourage our retailers and customers to monitor and follow NSW Government advice to ensure you receive the latest information, alerts and answers to frequently asked questions. For further information about face masks and other restrictions please visit the following Government website - https://www.nsw.gov.au/covid-19

Update 20th December 2020
 
The NSW Government has announced new restrictions in place from 11.59pm Sunday 20 December 2020. These restrictions are in place until further notice.
 
Following is a summary of restrictions:

  • The one person per four square metre rule will be re-introduced for all indoor settings including hospitality venues and places of worship.
  • A cap of 300 people will apply for hospitality venues and places of worship.
  • Singing and chanting at indoor venues will not be allowed.
  • Dancefloors will not be permitted, except for weddings, when a maximum of 20 from the bridal party will be permitted.
  • Household gatherings will be limited to 10 visitors (until 11:59pm Wednesday 23 December).

The NSW Government have also asked everyone to wear a face mask when in indoor public areas.


Marrickville Metro is closely monitoring COVID-19 and the advice of state and national health authorities in relation to infectious diseases. 

Marrickville Metro has remained open throughout this period to provide essential services to the community and the health and safety of everyone who visits the centre remains our priority. 
 
We are working hard to ensure a visit to Marrickville Metro remains a safe and welcoming experience. We have remained diligent in our cleaning processes and through our service providers, we have placed additional focus on key areas such as hard surfaces, food courts and bathrooms and all AMP Capital managed assets have facilities in place to support our customers and tenants to practise good hygiene, such as hand sanitisers. We’ve also increased signage and security to ensure physical distancing and other government measures continue to be observed by everyone.   
 
Our stores have signs at entry points to instruct customers not to enter if they are unwell or have COVID19 symptoms. Each business has the right to refuse service and must insist that anyone with these symptoms leaves the premises. Where practically possible, retailers have set up separate exit and entry points to minimise contact. 
 
The NSW Government recently announced updates to managing contact tracing and have introduced mandatory digital check in requirements for some businesses from Monday 23rd November. The mandatory digital check in registrations will help keep NSW communities COVID Safe. For customers entering venues without a mobile phone, venues are asked to record their details and time of entry on another device. Venues must manually collect contact details in instances where electronic forms can not be accessed, including during internet outages. We appreciate your cooperation when visiting retailers who require you to check-in. 

The food court is open, with tables 1.5 metres apart and physical distancing practises still apply. 

We can all help slow the spread of COVID-19 in Australia. To protect others and when visiting the centre you must: 

  • practise good hygiene 

  • stay home if you are unwell 

  • wash your hands frequently with soap and water, before and after eating, and after going to the toilet 

  • cover your cough and sneeze, dispose of tissues, and use alcohol-based hand sanitiser 

 
We will continue to monitor this issue and if there is any change in advice, we will notify our valued retailers and customers as appropriate. 
  
Due to the recently announced “Road to Recovery” by the Australian Government, and the recommended staged approach, AMP Capital has developed a COVIDSafe Policy, in line with the Safework Australia guidelines. For more information on the policy visit this  link. 
  
We encourage our tenants and customers to monitor Public Health Department advice to ensure you receive the latest information, alerts and answers to frequently asked questions. For the most up-to-date information, please visit: https://www.health.gov.au/news/health-alerts/novel-coronavirus-2019-ncov-health-alert