Newtown Neighbourhood Centre: COVID-19 Information Sheet

We understand that this is a challenging time for all, however we believe in the power of community to see us through. The good news is we have some incredible community services to share with you that our friends over at the Newtown Neighbourhood Centre have kindly put together.
Please note that whilst every effort has been made to include accurate information, in this rapidly evolving environment information may change daily.

  • Link to Home 1800 152 152 (free call, 24 hours)
    Temporary accommodation for those experiencing homelessness. Housing are providing additional resources for those who need to self-isolate or who are in a domestic and violence situation.
  • Rental Arrears Haymarket Foundation - Sydney Homeless Early Intervention Scheme (SHEIS) is offering remote assistance to single clients aged over 18 years, who are at risk of homelessness. If you would like to refer a client who is at risk and requires support, please call 9197 9720.
  • Find a Bed They are compiling a list of empty homes which can be used for self-isolation purposes.

Centrelink Payments

Supplementary payments:
The government will pay a $750 one off Economic Support Payment if you’re living in Australia. You don’t need to do anything you will automatically receive the payment from 31 March, with most getting it by 17 April 2020. Then another payment in July.
This includes everyone who receives a welfare payment and those with a pension concession card, seniors card and veteran gold card. Disability Support Pension.
JobSeeker Payment will be the new working age payment from 20 March 2020.

Coronavirus Supplement - temporary extra income
The supplement is worth $550 a fortnight ($275 a week) on top of the income support you already. Payments will begin on April 27 and will be available for at least six months.

Reporting for current income support recipients
Presently, reporting for payment is still mandatory but alternative arrangements have been made with how you can report. Please contact your individual job network to find out more and continue adhering to your individual job plan.

If you cannot meet mutual obligation requirements due to self-isolation or quarantine, please call Centrelink who can grant a Major Personal Crisis exemption, without having to provide evidence such as a medical certificate.

Centrelink Jobseeker Payment
If you have recently lost your job and need to apply for income support, please contact Centrelink immediately. Waiting periods have temporarily been waived.
Centrelink Contact Numbers
Jobseekers hotline 132 850
Older Australians 132 300
Disability Support Pension 132 717
Multilingual Phone Service 131 202
Tutorials and Youtube videos are available on this website which can assist customers with their enquiries:

Our Centre Management team are also available seven days a week, so if you need anything at all, please come by our office located on Victoria Road or contact us on 02 9370 4501